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Privacy Policy

Last updated: January 2026

 

This Privacy Policy explains how NOVA Barcelona SL ("we", "our", or "us") collects, uses, stores, and protects your personal data when you access or use our website www.novabarcelona.com (the "Website") and our services, in accordance with the EU General Data Protection Regulation (GDPR) and Spanish Organic Law 3/2018 on the Protection of Personal Data and Guarantee of Digital Rights (LOPDGDD).

 

1. Data Controller

 

NOVA Barcelona SL
Registered Office: Ronda General Mitre 126, 6º, 08021 Barcelona
CIF/NIF: 
Email: hola@novabarcelona.com

 

The data controller is responsible for determining the purposes and means of processing your personal data.

 

2. Personal Data We Collect

 

We may collect the following personal data when you interact with our Website or use our services:

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  • Name and surname

  • Email address

  • Telephone or messaging contact (e.g., WhatsApp)

  • Any messages, queries, or files you submit through contact forms

  • Information related to your relocation requirements (e.g., destination, services requested)

  • Usage data collected automatically through cookies and analytics tools (see Cookie Policy)

 

3. Purpose and Legal Basis for Processing

 

We process your personal data for the following purposes:

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  • To respond to your inquiries and requests. (Legal basis: legitimate interest and/or consent)

  • To prepare proposals and provide and manage our Services. (Legal basis: pre-contractual measures and contract execution)

  • To comply with our legal obligations. (Legal basis: compliance with legal obligations)

  • To send marketing communications, newsletters, or promotional offers if you have explicitly consented. (Legal basis: consent)

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4. Consent

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Where processing is based on your consent, you have the right to withdraw your consent at any time. Withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.

 

5. Data Recipients

 

Your personal data may be shared with:

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  • Service providers who process data on our behalf (e.g., IT, hosting, CRM)

  • Authorities when required by law

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We do not sell your personal data.

 

6. International Data Transfers

 

If personal data is transferred outside the European Economic Area (EEA), we ensure that appropriate safeguards are in place, such as Standard Contractual Clauses or adequacy decisions by the European Commission.

 

7. Data Retention

 

We retain personal data only for as long as necessary for the purposes described above, and in accordance with applicable legal retention periods.

 

8. Your Rights

 

You have the following rights regarding your personal data:

 

  • Access your data

  • Rectify inaccurate or incomplete data

  • Request erasure (right to be forgotten)

  • Restrict processing

  • Object to processing

  • Data portability

  • Withdraw consent

  • Lodge a complaint with the Spanish Data Protection Authority (AEPD)

 

To exercise your rights, contact hola@novabarcelona.com. You may be required to provide proof of identity.

 

9. Security Measures

 

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, loss, alteration, or disclosure.

 

10. Cookies and Tracking

 

We use cookies and similar technologies to improve user experience, analyze site usage, and support marketing activities. For more information, see our Cookie Policy.

 

11. Minors

 

Our Website and services are intended for adults. We do not knowingly collect personal data from minors.

 

12. Changes to this Privacy Policy

 

We may update this Privacy Policy to reflect changes in our practices, services, or legal requirements. The updated Privacy Policy will be posted on the Website with a revised date.

 

13. Contact Information

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For any questions regarding this Privacy Policy or data protection matters, please contact us at hola@novabarcelona.com.

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